Novotel Queenstown Lakeside-45.033483, 168.662024
ex. Novotel Gardens
According to guest reviews, the hotel has been rated as Best Luxury Hotels in New Zealand
Novotel Queenstown Lakeside is a 4-star venue set 37 km away from Cardrona. Featuring Alpine architecture, the hotel occupies a 4-story building opened in 1987.
The hotel is around 10 minutes on foot from the city center. This contemporary property is located in the heart of Queenstown.
Welcoming guests with a nightclub, an indoor swimming pool and a tennis court, the hotel is placed next to restaurants and cafés.
The hotel's perfect location offers to get to Queenstown airport in 15 minutes by car.
This property has 273 guestrooms including standard three room flat, standard flat and one-bedroom king suite appointed with free wireless internet, a mini bar, climate control, television with satellite channels and a patio. The rooms have a view over the mountain. Guests can take advantage of a shower, a hairdryer and complimentary toiletries supplied in the bathrooms.
Eat & Drink
In the morning a hearty continental breakfast is served. The a la carte restaurant serves dishes of local cuisine. Guests are invited to the Revive bar to unwind with a drink. Eichardt's Bar and Halo are 5 minutes walking distance from Novotel Queenstown Lakeside.
A full breakfast is served at affordable prices.
Computer equipment, a business centre and a meeting room along with currency exchange, allergy-free rooms and parking are available for guests.
Guests with children at Novotel Queenstown Lakeside can take advantage of cribs, a mini club and a play area. On-site sport activities include snow skiing and cycling.
Wireless internet is available in public areas for free.
Wireless internet is available in the hotel rooms at NZD 10 per day.
Paid Private parking is possible on site.
The hotel personnel speaks English, German, French, Dutch, Japanese.
Year renovated: 2007. Number of floors: 4. Number of rooms: 273.
Paid Wi-Fi in rooms
24-hour room service
Bar/ Lounge area
Paid shuttle service
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Paid shuttle service
- 24-hour room service
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Newspaper service
- Bell staff/Porter
- In-room breakfast
- Bar/ Lounge area
- Packed lunches
- Special diet menus
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- High chairs
- Babysitting/Child services
- Board games
- DVDs/ Videos for children
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Courtyard view
- Lake view
- Mountain view
- Paid Wi-Fi in rooms
- Air conditioning
- VIP room facilities
- In-room safe
- Connecting rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Flat-screen TV
- Internet television
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
2 Double beds2 Double beds, 1 Double bed, 2 Single beds
In the Room
1 King-size bed1 King-size bed, 1 Double bed, 1 Single bed
In the Room
1 Single bed1 Single bed, 2 Double beds, 2 Single beds
Sleeping arrangements for 3 persons
1 King-size bed
1 Single bed1 Single bed, 1 Double bed, 2 Single beds
In the Room
1 King-size bed1 King-size bed, 1 Double bed
1 Single bed
- City landmarks
Rating by category:
The staff are so friendly and accommodating and the location was perfect, so handy to shops and restaurants etc.
The bed was really comfortable. and the view was outstanding.
The room was a bit cold, and there was no electric blanket on the bed.I would have prefered real milk in the fridge, not the stuff in the little pottles, it is discusting.
Floor staff recommending a local restaurant which was excellent.
Stains on pillows. Reactive attitude from housekeeping having to call back and request more pillows the next day instead of putting it in the system, no complimentary gifts/upgrade for our proposal. I received complimentary wines and food almost anywhere we went.
The King Size bed was comfortable and the room was nice
The bathroom sink tap was set wrongly - with hot to the right, contrary to standard practice - and the bath/shower was set the other way. This is both undesirable if not dangerous. The restaurant service was poor - they took a long time and eventually, after prompting, brought me the wrong wine at the wrong time. The meal was not to my taste and the experience was definitely not value for money. For this reason, I would not recommend this hotel to business colleagues.
Location was really good... Staff was great! And very comfortable stay...
Pay n Park .... esp becoz all other hotels have free parking
Good location. Shops and restaurants just within walking distance.
Room a bit small compare to other hotels and motels we stay in New Zealand. Very basic things given without any cooking facilities such as microwave oven is a minus point especially for travellers with family.
Very kind Hotel staff. Good location to downtown.
Lack of communication between Novotel and Booked.net. It took long time to confirm my reservation at Novotel via Booked.net.
Network access in New Zealand seems to be purchased by the megabyte and by day, instead of just being limited by time like it is in the us. Not a fan of that, but that's more of a problem with the country.
The only complaint i have is that hotel staff on 3 occasions in 3 days entered the room unannounced whilst we were either sleeping or enjoying private time without any explanation as to why or what they wanted.
The location is the best . Price is reasonable.staff are very helpful .even They print my boarding pass for my jetstar trip. Thank you them . I will strongly recommend my friend to stay this hotel.
The room are small .and old.
It is located in the middle of the town and next to the lake. Very close to shopping and all amenities.
Limited computer terminals for free use at the lobby.
Central and convenient
No air-conditioning in the rooms - can get quite stuffy.
very central to all amenities, value for money.
Great location - not as noisy as most other places in town
The room was advertised as being on the top floor - despite asking at reception we were stuck with a 2nd floor room
The various activities I was able to be involved in - Hiking, horse riding etc