Novotel Queenstown Lakeside

ex. Novotel Gardens

Cnr Earl St And Marine Parade, Queenstown, New Zealand, 9197show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
8
SuperbBased on  162 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

Use Badge
Overview

Novotel Queenstown Lakeside is a 4-star venue set 37 km away from Cardrona. Featuring Alpine architecture, the hotel occupies a 4-story building opened in 1987.

The hotel is around 10 minutes on foot from the city center. This contemporary property is located in the heart of Queenstown.

Welcoming guests with a nightclub, an indoor swimming pool and a tennis court, the hotel is placed next to restaurants and cafés.

The hotel's perfect location offers to get to Queenstown airport in 15 minutes by car.

Rooms

This property has 273 guestrooms including standard three room flat, standard flat and one-bedroom king suite appointed with free wireless internet, a mini bar, climate control, television with satellite channels and a patio. The rooms have a view over the mountain. Guests can take advantage of a shower, a hairdryer and complimentary toiletries supplied in the bathrooms.

Eat & Drink

In the morning a hearty continental breakfast is served. The a la carte restaurant serves dishes of local cuisine. Guests are invited to the Revive bar to unwind with a drink. Eichardt's Bar and Halo are 5 minutes walking distance from Novotel Queenstown Lakeside.

A full breakfast is served at affordable prices. 

Services

Computer equipment, a business centre and a meeting room along with currency exchange, allergy-free rooms and parking are available for guests.

Relax

Guests with children at Novotel Queenstown Lakeside can take advantage of cribs, a mini club and a play area. On-site sport activities include snow skiing and cycling.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at NZD 10 per day.

Guest Parking

Paid Private parking is possible on site.

The hotel personnel speaks English, German, French, Dutch, Japanese.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   273.

+ More- Less
Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid shuttle service
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • Courtyard view
  • Lake view
  • Mountain view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Skyline Gondola and LugeSkyline Gondola and Luge1700 ft
Queenstown Post Office PrecinctQueenstown Post Office Precinct400 ft
Queenstown Resort CollegeQueenstown Resort College400 ft
Real Journeys OfficeReal Journeys Office700 ft
Queenstown CourtsQueenstown Courts700 ft
Department for CourtsDepartment for Courts700 ft
Queenstown Chamber Of CommerceQueenstown Chamber Of Commerce1000 ft
Queenstown Lakes District LibraryQueenstown Lakes District Library1400 ft
Queenstown Lakes District CouncilQueenstown Lakes District Council1400 ft
+ More- Less
Botswana ButcheryBotswana Butchery200 ftArchers Cottage 17 Marine Pde
Eichardt's BarEichardt's Bar100 ftMarine Parade
FergburgerFergburger1000 ft42 Shotover Street
The Bathhouse Tapas Bar and RestaurantThe Bathhouse Tapas Bar and Restaurant200 ft28 Marine Parade
Elements RestaurantElements Restaurant100 ftNovotel Queenstown Lakeside
+ More- Less
Ben Lomond WalkwayBen Lomond Walkway2.5 mi
+ More- Less
Getting around
Airports
Queenstown (ZQN)4.0 mi
Wanaka (WKA)35.8 mi
+ More- Less
Reviews
8.4
SuperbBased on  162  reviews

Rating by category:

10.0
Location
9.0
Rooms
10.0
Service
  • 10.0
    Exclusive

    The staff are so friendly and accommodating and the location was perfect, so handy to shops and restaurants etc.

  • 9.2
    Superb

    The bed was really comfortable. and the view was outstanding.

    The room was a bit cold, and there was no electric blanket on the bed.I would have prefered real milk in the fridge, not the stuff in the little pottles, it is discusting.

  • 5.8
    Guest rating

    Floor staff recommending a local restaurant which was excellent.

    Stains on pillows. Reactive attitude from housekeeping having to call back and request more pillows the next day instead of putting it in the system, no complimentary gifts/upgrade for our proposal. I received complimentary wines and food almost anywhere we went.

  • 7.0
    Very good

    The King Size bed was comfortable and the room was nice

    The bathroom sink tap was set wrongly - with hot to the right, contrary to standard practice - and the bath/shower was set the other way. This is both undesirable if not dangerous. The restaurant service was poor - they took a long time and eventually, after prompting, brought me the wrong wine at the wrong time. The meal was not to my taste and the experience was definitely not value for money. For this reason, I would not recommend this hotel to business colleagues.

  • 8.8
    Superb

    Location was really good... Staff was great! And very comfortable stay...

    Pay n Park .... esp becoz all other hotels have free parking

  • 6.2
    Good

    Good location. Shops and restaurants just within walking distance.

    Room a bit small compare to other hotels and motels we stay in New Zealand. Very basic things given without any cooking facilities such as microwave oven is a minus point especially for travellers with family.

  • 8.8
    Superb

    Very kind Hotel staff. Good location to downtown.

    Lack of communication between Novotel and Booked.net. It took long time to confirm my reservation at Novotel via Booked.net.

  • 7.8
    Fabulous

    Network access in New Zealand seems to be purchased by the megabyte and by day, instead of just being limited by time like it is in the us. Not a fan of that, but that's more of a problem with the country.

  • 7.4
    Very good

    The only complaint i have is that hotel staff on 3 occasions in 3 days entered the room unannounced whilst we were either sleeping or enjoying private time without any explanation as to why or what they wanted.

  • 10.0
    Exclusive

    The location is the best . Price is reasonable.staff are very helpful .even They print my boarding pass for my jetstar trip. Thank you them . I will strongly recommend my friend to stay this hotel.

    The room are small .and old.

  • 7.4
    Very good

    It is located in the middle of the town and next to the lake. Very close to shopping and all amenities.

    Limited computer terminals for free use at the lobby.

  • 9.2
    Superb

    Central and convenient

    No air-conditioning in the rooms - can get quite stuffy.

  • 7.8
    Fabulous

    very central to all amenities, value for money.

  • 8.8
    Superb

    Great location - not as noisy as most other places in town

    The room was advertised as being on the top floor - despite asking at reception we were stuck with a 2nd floor room

  • 6.2
    Good

    The various activities I was able to be involved in - Hiking, horse riding etc

+ More- Less
Highlights
8
SuperbBased on  162 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in New Zealand

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Queenstown (ZQN)4.0 mi
Wanaka (WKA)35.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Hotels nearby
Cities nearby